Dealing with conflicts of interest
Youplus Assurance AG specialises in life insurance products for sophisticated customers. These products are only brokered to customers by authorised independent professional advisors.
At Youplus Assurance AG we understand that in a transaction each party has specific interests that may conflict with the interests of the other party or parties.
Integrity is a core value in our relationship with clients and partners. In order to avoid, manage and resolve potential conflict situations, Youplus Assurance AG has implemented a conflict of interest policy. This includes a list of criteria for identifying conflicts of interest and provides for a number of processes and measures to avoid, manage or eliminate situations of potential conflicts of interest between Youplus Assurance AG, its shareholders, its employees and its clients.
Youplus Assurance AG's goal is not only to comply with regulatory requirements, but also to promote a culture of integrity and live the highest ethical standards in client relationships and relationships with its partners. This also includes the fundamental avoidance or elimination of conflicts of interest.
Review of conflicts of interest
In cases in which all reasonable efforts and measures to avoid conflicts of interest are not sufficient to ensure with reasonable certainty that the client's interests remain unaffected or that these conflict situations can be handled in such a way as to prevent potential damage to the client, Youplus Assurance AG will check, whether a notification is appropriate or whether it is in the client's best interest to refrain from a transaction altogether, i.e. not to enter into a business relationship with the applicant or client concerned or to terminate such a relationship prematurely.
Under certain circumstances Youplus Assurance AG may inform the customer of the general nature and, if applicable, the source of the conflict of interest in order to enable the customer to make an informed decision regarding the service affected by the conflict of interest.
If Youplus Assurance AG comes to the conclusion that the risk of damage to the customer's interests is too substantial, Youplus Assurance AG will not enter into a business relationship with the customer. Youplus Assurance AG therefore reserves the right, under certain conditions, to refuse the provision of services or not to carry out transactions with or directly for the customer in relation to the insurance contract. In this case Youplus Assurance AG does not have to disclose the reasons for the rejection.